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Covid-19 Safety Protocols

These are the steps we are taking to create a safe environment for our customers and staff upon reopening. 


Our employees will have their temperatures checked at the beginning of each shift. They will be required to wear a mask and maintain appropriate social distance. They will be asked to wash and sanitize their hands regularly.

Customers will also be asked to wear a mask and sanitize their hands upon entry to our stores. If you do not have a mask, we will be happy to provide you with a disposable one. We trust that our customers will also practice social distancing to ensure a safe and comfortable shopping experience for everyone.

Hand sanitizing stations will be available throughout the store. Our staff will be sanitizing their hands after each cash transaction and before gift wrapping. We will also be disinfecting all surfaces regularly throughout the day.

We have installed plexiglass barriers at points of frequent customer/employee interaction. The stores have been reconfigured to give customers more room to shop while maintaining a safe distance. There will be orange dots to indicate proper social distance while waiting to check out.

Hazel and Hazel Apparel will have a maximum capacity for each store, please see below for more details regarding individual store guidelines. When necessary, there will be markers outside the stores for customers waiting in line to enter.

Our online store will continue to offer a curated selection of merchandise for those who prefer to shop from home. Curbside pickup will still be available for online orders. You can shop with us right here at


Our gift store will allow 25 customers in the store at a time. We will be monitoring our capacity and if necessary, a line will form East on Montrose along our store front. We ask that our customers please respect the arrows and dots we have placed around the store to maintain all of our safety.


Our apparel store will allow 5 customers in the store at a time. We will be monitoring our capacity and if necessary, a line will form west on Montrose along our store front.

Your shopping experience will be a little different. To minimize the number of people handling the clothing, one size of each piece of apparel will be displayed on the racks. If you would like to try something on, our staff will pull your size from the back and start you a fitting room. Fitting rooms will be sanitized between each use. All clothing that has been tried on will be quarantined for 48 hours and steamed before it is returned to stock.

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